Custom Orders

I am only able to take a limited amount of custom orders due to my limited time availability. For the status of my customs list availability, please see my bio on Instagram @jenvyfox. Custom orders require payment in full prior to starting work and typically take 2-4 weeks. Payment is completed via PayPal Invoice. Due to limited time availability, I am only able to take custom orders for items over $200. For my designs that are under $200, please see my available made to order listings. I am not able to do custom orders to replicate one of a kind pieces I’ve already sold, though can often make a similar design. I will not replicate designs made by another artist, and as such, typically stick to my existing available designs and styles, and am not able to make alterations to my styles based on any images, descriptions, or specifications that are taken from another artist’s work. Please keep in mind that all handmade items are essentially one of a kind, so even items that are the same design will have variations. Custom order pricing is determined based on the price of the actual materials used to make each item. Due to the fluctuating prices of materials like silver and gemstones, similar items may not be priced the same. Once work has started, I am not able to alter the agreed upon design. If for any reason you are unhappy with your custom order, I will consider refunds on a case by case basis depending on the circumstances, but will typically not be able to remake orders due to limited time availability. I am not able to remake or provide refunds for customized items, for example items with a person’s name, astrological sign, customer’s stones, or other customer requested personalizations.

Prior to accepting a custom, I require that you have read and agreed to these terms and conditions to ensure understanding of my custom order process.

To request a custom order, please contact me via direct message on Instagram @jenvyfox or by email at jenvyfox@gmail.com.